Refund policy
Refund Policy
30-Day Refund Policy
At Black Bom, customer satisfaction is our priority.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- Items must be unused and in original condition
- Items must be returned in original packaging
- Proof of purchase is required
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Final sale items
- Used or damaged items caused by customers
Refund Process
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds are issued to the original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 7 days at: